Privacy and Cookie Statement

Website: www.bestpractices.asia
Operator: Synergies publiques and partners (the “Operator”)
Cambodia Excellence Label™ (CXL) – CSR Impact and Accreditation Program

1. Introduction
The Cambodia Excellence Label™ (CXL) values your privacy. This Privacy and Cookie Statement explains how we collect, use, and protect your personal information when you visit or interact with our website at www.bestpractices.asia, managed and operated by Synergies publiques and Partners.
By using this website, you agree to the terms of this Privacy and Cookie Statement.

2. Information We Collect
We may collect and process the following types of information:

  • Personal Data: such as your name, organization, position, email address, and contact details provided through forms (e.g., contact form, registration, or accreditation submission).
  • Technical Data: including your IP address, browser type, operating system, and device information automatically collected through cookies and analytics tools.
  • Usage Data: information about how you interact with our website, pages visited, and time spent on each page.
  • We collect only the data necessary to provide our services and improve user experience.

3. How We Use Your Information

Your data may be used for the following purposes:

  • To process inquiries, applications, or accreditation requests.
  • To provide updates, newsletters, or communications related to the CXL Program.
  • To analyze website usage and improve content, layout, and functionality.
  • To ensure compliance with our policies and applicable legal obligations.
  • To maintain communication with accredited organizations, partners, and supporters.

 

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing
We process personal data based on:

    • Your consent (when you fill in forms or subscribe to updates).
    • The legitimate interest of promoting and managing the CXL Program.
    • Legal obligations applicable to the Operator or its partners.

    5. Data Retention
    We retain your data only for as long as necessary to fulfill the purposes outlined in this Statement. You may request deletion of your data at any time by contacting us (see Section 10).

    6. Cookies and Tracking Technologies
    Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. Cookies are small text files stored on your device.

    We use:

    • Essential cookies to ensure the website functions properly.
    • Analytics cookies (e.g., Google Analytics or equivalent) to understand how visitors use the site and improve performance.
    • Preference cookies to remember your language or regional settings.

     

    You can disable non-essential cookies at any time through your browser settings, though some website features may be affected.

    7. Third-Party Services
    Our website may include links to partner or external websites (e.g., affiliated organizations, CSR networks, or social media pages). These sites have their own privacy policies. We are not responsible for their practices or content.

    8. Data Security
    We implement reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
    However, please note that no method of transmission over the internet or electronic storage is completely secure.

    9. Your Rights
    You have the right to:

    • Access and obtain a copy of your personal data.
    • Request correction, deletion, or restriction of your data.
    • Withdraw consent for future communications.
    • Object to certain types of data processing.

     

    Requests may be sent to support@bestpractices.asia.

    10. Contact Information
    For questions or requests related to this Privacy and Cookie Statement, please contact:

    Synergies publiques and partners, Operator of the Cambodia Excellence Label™ (CXL)
    Phnom Penh, Cambodia
    Email: support@bestpractices.asia

    11. Updates to This Policy
    We may update this Privacy and Cookie Statement from time to time to reflect changes in legislation, technology, or our practices. The most recent version will always be available on www.bestpractices.asia.